9x9 Digital

Home

Services

Contact

Shopify Scholarship

Plenisher — Privacy Policy

Plenisher
Privacy Policy

Last updated: July 15, 2026

Last updated: July 15, 2026

Introduction

Plenisher (formerly Stockpile) is an inventory and purchase-order management app for Shopify, developed and operated by 9x9 Digital (The Desi Co Group Ltd), 124 City Road, London, United Kingdom ("we", "us"). This policy explains what data Plenisher collects from your Shopify store, how we use it, and the choices you have. It replaces the Stockpile Privacy Policy dated June 8, 2026; the app was renamed Plenisher in June 2026 and this update also reflects a new, optional use of order data for demand forecasting.

What data we collect

Store information. Your Shopify store domain, store ID, locations, currency, and basic configuration details.


Account information. The name and email address of the staff members who sign in to Plenisher, managed through our authentication provider (WorkOS).


Catalog and inventory data. Products, variants, SKUs, barcodes, prices, costs, vendors, inventory levels, and incoming stock, kept in sync with your store.


Supplier and purchasing data. The suppliers, supplier product mappings, costs, and purchase orders you create in the app.


Order data (used for forecasting). To power demand forecasting, reorder suggestions, and stock-health analytics, Plenisher reads your store's order history: order line items with product and variant references, quantities, timestamps, and order status. We deliberately do not request, collect, or store your customers' identities: no customer names, email addresses, shipping or billing addresses, or phone numbers. The order records we hold reference products, quantities, and dates, not people.


Usage and support data. How the app is used (pages, actions, and session recordings of the Plenisher app interface, via PostHog), support conversations if you contact us through in-app chat (Crisp), and onboarding call bookings if you schedule one (Calendly). We also keep short-lived technical logs (including Shopify webhook payloads, retained for a maximum of 48 hours) for reliability and debugging.

How we use your data

  • To provide the app's core functions: inventory mirroring and two-way sync, supplier and cost management, purchase order creation, sending, and receiving.

  • To generate demand forecasts, reorder points, and replenishment suggestions from your aggregated sales history.

  • To send transactional email on your behalf (for example, purchase order emails to your suppliers, with a copy to the sender) through Postmark.

  • To provide support and improve the product.

  • Purpose limitation. Order data is used solely for the inventory and forecasting features described above. We never sell your data, never use it for advertising, and never use it to identify or profile your customers.

    Our role

    For your store's data, including order data, you are the data controller and Plenisher is a data processor acting on your instructions through the app. For the account and usage data of the people who sign in to Plenisher, we are the controller.

    Service providers we rely on

    ProviderPurposeLocation
    CloudflareSecurity, DNS, and content deliveryGlobal network
    ShopifyPlatform integration (APIs, webhooks)Per Shopify's terms
    WorkOSAuthentication and sign-inUnited States
    PostmarkTransactional email deliveryUnited States
    PostHogProduct analytics and session replayEU/US
    CrispIn-app support chatEuropean Union
    CalendlyOnboarding call schedulingUnited States

    Where a provider processes data outside the UK, transfers are protected by appropriate safeguards such as the UK Addendum to Standard Contractual Clauses.

    Security

    All data is encrypted in transit (TLS). Shopify access tokens are additionally encrypted at rest. Access to production systems is restricted to authorized personnel.

    Data retention and deletion

  • While Plenisher is installed, we retain your store's data to operate the app.

  • When you uninstall Plenisher, syncing stops immediately and your store's access credentials are deactivated.

  • We honor Shopify's data-erasure webhooks: when Shopify sends the shop/redact request (approximately 48 hours after uninstall), we delete your store's data, except minimal records we are legally required to keep. customers/redact and customers/data_request are honored as well; because we do not store customer identities, such requests are typically satisfied by confirming that no identifying data is held.

  • You can request earlier deletion, or an export of your data, at any time using the contact below.
  • Your rights

    If you are in the UK or EU, you have the right to access, correct, export, restrict, object to the processing of, or delete personal data we hold about you. To exercise these rights, contact us at the address below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk) or your local supervisory authority.

    Changes to this policy

    We will post any changes to this policy on this page and update the date above. Material changes (such as the June 2026 rename from Stockpile to Plenisher and the addition of order-data processing for forecasting) are highlighted in the app or by email where appropriate.

    Contact

    9x9 Digital (The Desi Co Group Ltd)

    124 City Road, London, United Kingdom

    Email: prabhav.pathak@9x9digital.com

    Introduction

    Plenisher (formerly Stockpile) is an inventory and purchase-order management app for Shopify, developed and operated by 9x9 Digital (The Desi Co Group Ltd), 124 City Road, London, United Kingdom ("we", "us"). This policy explains what data Plenisher collects from your Shopify store, how we use it, and the choices you have. It replaces the Stockpile Privacy Policy dated June 8, 2026; the app was renamed Plenisher in June 2026 and this update also reflects a new, optional use of order data for demand forecasting.

    What data we collect

    Store information. Your Shopify store domain, store ID, locations, currency, and basic configuration details.


    Account information. The name and email address of the staff members who sign in to Plenisher, managed through our authentication provider (WorkOS).


    Catalog and inventory data. Products, variants, SKUs, barcodes, prices, costs, vendors, inventory levels, and incoming stock, kept in sync with your store.


    Supplier and purchasing data. The suppliers, supplier product mappings, costs, and purchase orders you create in the app.


    Order data (used for forecasting). To power demand forecasting, reorder suggestions, and stock-health analytics, Plenisher reads your store's order history: order line items with product and variant references, quantities, timestamps, and order status. We deliberately do not request, collect, or store your customers' identities: no customer names, email addresses, shipping or billing addresses, or phone numbers. The order records we hold reference products, quantities, and dates, not people.


    Usage and support data. How the app is used (pages, actions, and session recordings of the Plenisher app interface, via PostHog), support conversations if you contact us through in-app chat (Crisp), and onboarding call bookings if you schedule one (Calendly). We also keep short-lived technical logs (including Shopify webhook payloads, retained for a maximum of 48 hours) for reliability and debugging.

    How we use your data

  • To provide the app's core functions: inventory mirroring and two-way sync, supplier and cost management, purchase order creation, sending, and receiving.

  • To generate demand forecasts, reorder points, and replenishment suggestions from your aggregated sales history.

  • To send transactional email on your behalf (for example, purchase order emails to your suppliers, with a copy to the sender) through Postmark.

  • To provide support and improve the product.

  • Purpose limitation. Order data is used solely for the inventory and forecasting features described above. We never sell your data, never use it for advertising, and never use it to identify or profile your customers.

    Our role

    For your store's data, including order data, you are the data controller and Plenisher is a data processor acting on your instructions through the app. For the account and usage data of the people who sign in to Plenisher, we are the controller.

    Service providers we rely on

    ProviderPurposeLocation
    CloudflareSecurity, DNS, and content deliveryGlobal network
    ShopifyPlatform integration (APIs, webhooks)Per Shopify's terms
    WorkOSAuthentication and sign-inUnited States
    PostmarkTransactional email deliveryUnited States
    PostHogProduct analytics and session replayEU/US
    CrispIn-app support chatEuropean Union
    CalendlyOnboarding call schedulingUnited States

    Where a provider processes data outside the UK, transfers are protected by appropriate safeguards such as the UK Addendum to Standard Contractual Clauses.

    Security

    All data is encrypted in transit (TLS). Shopify access tokens are additionally encrypted at rest. Access to production systems is restricted to authorized personnel.

    Data retention and deletion

  • While Plenisher is installed, we retain your store's data to operate the app.

  • When you uninstall Plenisher, syncing stops immediately and your store's access credentials are deactivated.

  • We honor Shopify's data-erasure webhooks: when Shopify sends the shop/redact request (approximately 48 hours after uninstall), we delete your store's data, except minimal records we are legally required to keep. customers/redact and customers/data_request are honored as well; because we do not store customer identities, such requests are typically satisfied by confirming that no identifying data is held.

  • You can request earlier deletion, or an export of your data, at any time using the contact below.
  • Your rights

    If you are in the UK or EU, you have the right to access, correct, export, restrict, object to the processing of, or delete personal data we hold about you. To exercise these rights, contact us at the address below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk) or your local supervisory authority.

    Changes to this policy

    We will post any changes to this policy on this page and update the date above. Material changes (such as the June 2026 rename from Stockpile to Plenisher and the addition of order-data processing for forecasting) are highlighted in the app or by email where appropriate.

    Contact

    9x9 Digital (The Desi Co Group Ltd)

    124 City Road, London, United Kingdom

    Email: prabhav.pathak@9x9digital.com

    Introduction

    Plenisher (formerly Stockpile) is an inventory and purchase-order management app for Shopify, developed and operated by 9x9 Digital (The Desi Co Group Ltd), 124 City Road, London, United Kingdom ("we", "us"). This policy explains what data Plenisher collects from your Shopify store, how we use it, and the choices you have. It replaces the Stockpile Privacy Policy dated June 8, 2026; the app was renamed Plenisher in June 2026 and this update also reflects a new, optional use of order data for demand forecasting.

    What data we collect

    Store information. Your Shopify store domain, store ID, locations, currency, and basic configuration details.


    Account information. The name and email address of the staff members who sign in to Plenisher, managed through our authentication provider (WorkOS).


    Catalog and inventory data. Products, variants, SKUs, barcodes, prices, costs, vendors, inventory levels, and incoming stock, kept in sync with your store.


    Supplier and purchasing data. The suppliers, supplier product mappings, costs, and purchase orders you create in the app.


    Order data (used for forecasting). To power demand forecasting, reorder suggestions, and stock-health analytics, Plenisher reads your store's order history: order line items with product and variant references, quantities, timestamps, and order status. We deliberately do not request, collect, or store your customers' identities: no customer names, email addresses, shipping or billing addresses, or phone numbers. The order records we hold reference products, quantities, and dates, not people.


    Usage and support data. How the app is used (pages, actions, and session recordings of the Plenisher app interface, via PostHog), support conversations if you contact us through in-app chat (Crisp), and onboarding call bookings if you schedule one (Calendly). We also keep short-lived technical logs (including Shopify webhook payloads, retained for a maximum of 48 hours) for reliability and debugging.

    How we use your data

  • To provide the app's core functions: inventory mirroring and two-way sync, supplier and cost management, purchase order creation, sending, and receiving.

  • To generate demand forecasts, reorder points, and replenishment suggestions from your aggregated sales history.

  • To send transactional email on your behalf (for example, purchase order emails to your suppliers, with a copy to the sender) through Postmark.

  • To provide support and improve the product.

  • Purpose limitation. Order data is used solely for the inventory and forecasting features described above. We never sell your data, never use it for advertising, and never use it to identify or profile your customers.

    Our role

    For your store's data, including order data, you are the data controller and Plenisher is a data processor acting on your instructions through the app. For the account and usage data of the people who sign in to Plenisher, we are the controller.

    Service providers we rely on

    ProviderPurposeLocation
    CloudflareSecurity, DNS, and content deliveryGlobal network
    ShopifyPlatform integration (APIs, webhooks)Per Shopify's terms
    WorkOSAuthentication and sign-inUnited States
    PostmarkTransactional email deliveryUnited States
    PostHogProduct analytics and session replayEU/US
    CrispIn-app support chatEuropean Union
    CalendlyOnboarding call schedulingUnited States

    Where a provider processes data outside the UK, transfers are protected by appropriate safeguards such as the UK Addendum to Standard Contractual Clauses.

    Security

    All data is encrypted in transit (TLS). Shopify access tokens are additionally encrypted at rest. Access to production systems is restricted to authorized personnel.

    Data retention and deletion

  • While Plenisher is installed, we retain your store's data to operate the app.

  • When you uninstall Plenisher, syncing stops immediately and your store's access credentials are deactivated.

  • We honor Shopify's data-erasure webhooks: when Shopify sends the shop/redact request (approximately 48 hours after uninstall), we delete your store's data, except minimal records we are legally required to keep. customers/redact and customers/data_request are honored as well; because we do not store customer identities, such requests are typically satisfied by confirming that no identifying data is held.

  • You can request earlier deletion, or an export of your data, at any time using the contact below.
  • Your rights

    If you are in the UK or EU, you have the right to access, correct, export, restrict, object to the processing of, or delete personal data we hold about you. To exercise these rights, contact us at the address below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ico.org.uk) or your local supervisory authority.

    Changes to this policy

    We will post any changes to this policy on this page and update the date above. Material changes (such as the June 2026 rename from Stockpile to Plenisher and the addition of order-data processing for forecasting) are highlighted in the app or by email where appropriate.

    Contact

    9x9 Digital (The Desi Co Group Ltd)

    124 City Road, London, United Kingdom

    Email: prabhav.pathak@9x9digital.com

    Ready to Launch?